But what really struck me was how sincere each of them was. I can spot bullshit, especially when it's about a company I started and led, and there wasn't an ounce of it.
There's a new level of trust among people there. There's a viable vision, but the impressive thing is the execution. As Steve said, it's all about the results and holding everyone accountable to the results--and to each other.
I never quite got that part right, and I know my successor didn't. It's hard stuff. But this team had been through the ringer, and when reinventing the company they focused on what truly mattered: good people focused on and delivering measurable, positive results.
The results? A highly profitable company. A meritocracy. Trust among employees. Happy customers. A positive environment to work in every day. Less stress.
I'm in awe of the results, and grateful for the efforts, patience, and tenacity of this great group of people.